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Privacy Policy

1. Data Controller

Luxury Punta Real Estate, real estate agency No. 2055, with address in Punta del Este, Uruguay, Uruguay, is responsible for the processing of personal data collected through the website https://luxurypunta.com.

For inquiries regarding the processing of your data, you can contact us:
Email: hello@luxurypunta.com
Phone: +598 99 824 951

2. Applicable legal framework

The processing of personal data is governed by the Law No. 18.331 of the Law on the Protection of Personal Data and Habeas Data Action of the Eastern Republic of Uruguay, its Regulatory Decree No. 414/009, as well as the complementary regulations issued by the Regulatory and Control Unit for Personal Data (URCDP).

3. Personal data we collect

We only collect the data necessary for the purposes stated in this policy:

  • Contact: full name, email address, phone number or WhatsApp, which the user voluntarily provides when completing property inquiry forms.
  • Navigation data: IP address, browser type, pages visited, and usage metrics, automatically collected through cookies and analytics tools.
  • Communications: the content of messages sent through our contact forms.

We do not collect sensitive data (health, racial origin, political opinions, religious beliefs, etc.).

4. Purpose and legal basis of the processing

The data collected is used for the following purposes:

  • Answering inquiries about properties and providing real estate advice.
  • Send information about properties that may be of interest to you, with your prior consent.
  • Manage the business relationship with clients and potential clients.
  • Improve the functionality, usability, and content of the website.
  • Comply with applicable legal obligations.

The legal basis for the processing is the consent of the holder by completing the forms on the site, and the legitimate interest in the provision of real estate services.

5. Data retention

The data is retained for as long as necessary to fulfill the purposes for which it was collected, or while an active business relationship exists. Once the purpose has been fulfilled, the data will be deleted or anonymized, unless a longer retention period is required by law.

6. Communication of data to third parties

Luxury Punta Real Estate does not sell or share personal data with third parties for commercial purposes. For the operation of the site, we use the following third-party services that may access browsing data:

  • Tera CRM (tera.com.uyThis is a real estate management platform that provides the property data displayed on this site. Access is via secure tokens; no personal user data is transferred.
  • GTranslate PRO: Automatic translation service that may use its own cookies to remember the language selected by the user.
  • Google reCAPTCHA: Used in forms to prevent spam. Google may collect information to verify that the interaction is human. Applies the Google Privacy Policy.
  • Analytics tools (Google Analytics): They collect anonymous usage and browsing data in aggregate form, without identifying individual users.

7. Cookies Policy

This site uses Cookies To ensure proper functioning and improve the user experience, cookies are small text files that are stored in the user's browser.

  • Technical / essential cookies: These are necessary for the site to function properly. They cannot be disabled.
  • Preference cookies: They remember user settings, such as the selected language (GTranslate).
  • Analytical cookies: They collect anonymous information about site usage (pages viewed, visit time, traffic source).

Users can configure their browser to reject or delete cookies. This may affect some site functionality. Consult your browser's help for more information.

8. Data security

We implement reasonable technical and organizational measures to protect personal data against unauthorized access, loss, alteration, or improper disclosure. The site operates under protocol HTTPS (encrypted connection). No Internet data transmission system can guarantee absolute security.

9. Rights of the data subject

In accordance with Uruguayan Law No. 18.331, you have the following rights regarding your personal data:

  • Access: to know what data we have about you.
  • Rectification: correct inaccurate or incomplete data.
  • Updated: keep your data up to date.
  • Inclusion: request the incorporation of missing data.
  • Suppression: request the deletion of your data when it is no longer needed.
  • Challenge: to object to the processing of their data in certain cases.

To exercise any of these rights, send your request to hello@luxurypunta.com Please provide your full name, the right you wish to exercise, and your identification document. We will respond within a maximum of 5 working days.

If you believe your rights have been violated, you can file a complaint with the Regulatory and Control Unit for Personal Data (URCDP): www.gub.uy/urcdp.

10. International data transfers

Some service providers mentioned in this policy (Google, GTranslate) may process data outside of Uruguay. Luxury Punta Real Estate verifies that these providers offer an adequate level of protection or have appropriate safeguards in place for the international transfer of data.

11. Minors

This site is not directed at individuals under the age of 18 and does not intentionally collect their data. If we discover that a minor has provided data without parental consent, we will delete it immediately.

12. Changes to this policy

Luxury Punta Real Estate reserves the right to update this Privacy Policy at any time. We recommend that you check this page periodically.

13. Contact

For questions about this Privacy Policy or the processing of your data:

Whatsapp!
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